We collect information you provide directly (name, email, billing information), information generated by your use of the Service (usage logs, indicator settings), and technical information (IP address, browser type, device information). We do NOT collect or store brokerage account credentials, API keys, or any financial account information.
We use your information to: provide and improve the Service; process payments; send service-related communications; respond to support requests; comply with legal obligations. We do not sell your personal information to third parties. We do not use your trading data to trade on our own behalf.
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your account data for the duration of your subscription and for a reasonable period thereafter as required by law or legitimate business purposes. You may request deletion of your account data by contacting [email protected].
We use third-party services for payment processing, analytics, and infrastructure. These providers have their own privacy policies. We do not share your personal information with third parties for marketing purposes.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
We use cookies for authentication, preferences, and analytics. You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.
For privacy-related questions, contact: [email protected] | Alpha Markets AI LLC, 123 Market Street, Suite 400, New York, NY 10001.
Alpha Markets AI does not collect, hold, manage, or invest customer funds. We provide software licenses only. Nothing on this platform constitutes investment advice. Trading involves substantial risk of loss. Please read all legal documents carefully before using our software.